Frequently Asked Questions

What kind of property is The Meriton?

The Meriton is a full-service luxury hotel in New Delhi, offering spacious rooms and suites, multi-cuisine dining, a rooftop venue, and extensive event facilities near Nehru Place.

Where is The Meriton situated?

Our hotel is at NEHRU PLACE-2, near Okhla NSIC Metro Station, New Delhi (110020). The Lotus Temple and Nehru Place are within walking distance.

Is The Meriton suitable for both leisure and business travellers?

Yes, our hotel caters equally to business guests—with a dedicated business centre, high-speed Wi-Fi, and multiple meeting rooms—and to leisure travellers seeking comfortable, well-located accommodation in Central South Delhi.

Does the hotel allow unmarried couples or stag groups?

Yes, our hotel welcomes all guests without judgment. The only requirement is that guests must be 21 years of age or above.

Are pets allowed at the hotel?

Pets are not permitted at our hotel.

How far is The Meriton from the airport?

Indira Gandhi Domestic Airport (T1) is approximately 17 km away from The Meriton. Terminals T2 & T3 are around 22 km from the hotel.

Does the hotel provide airport transfer?

Airport transfers available on request. Please notify us before arrival to finalise arrangements.

Which metro station is closest to The Meriton?

The nearest metro station is Okhla NSIC Metro Station, which is within easy walking distance of the hotel.

How far is the hotel from major railway stations?

Okhla railway station is just a short walk away. New Delhi Railway Station is about 16 km from our hotel, and Old Delhi Railway Station is around 19 km.

What room types are available at The Meriton?

The Meriton features five room categories, ranging from Standard Rooms (285 sq. ft.) to the expansive Presidential Suite (950 sq. ft.). Other suites include Empress (755 sq. ft.), Junior (375 sq. ft.), and Premium (475 sq. ft.) options.

What are the check-in and check-out times at The Meriton?

Our standard check-in is at 2:00 PM, and check-out is at 12:00 PM; our communal spaces are always available if you arrive earlier.

Can I use the hotel facilities before my room is ready?

Absolutely, our communal areas are always open, so feel free to relax, have a coffee, or head out while we prepare your room.

Are the rooms wheelchair accessible?

Yes, our rooms and lobby are both fully wheelchair accessible.

Is smoking permitted in the rooms?

Smoking is allowed only in our designated smoking area; cannabis is strictly prohibited across our entire property.

Can an extra bed be added?

Yes, an extra mattress can be arranged at an additional charge of INR 2,000 plus taxes, inclusive of breakfast.

Are there interconnecting rooms for families?

Our hotel does not have interconnecting rooms, but adjacent rooms can be arranged subject to availability, or families can opt for our spacious Presidential Suite.

Do the rooms have Smart TVs?

Yes, all our rooms are equipped with Smart TVs; simply log in with your personal streaming subscription to continue from where you left off.

Are all rooms private with attached bathrooms?

Yes, every room at our hotel is fully private and comes with its own attached bathroom.

Is there a mini fridge or pantry in the rooms?

Yes, all our rooms include a mini fridge and pantry; crockery and cutlery are also available on request through our in-room service.

How large is the Presidential Suite, and how many guests can it accommodate?

Our Presidential Suite spans 950 sq. ft. and accommodates up to four adults and two children across two elegantly styled bedrooms and a bright dining area.

What bed options does the Presidential Suite offer?

Our Presidential Suite offers a choice of king size or twin beds across its two bedrooms, perfect for families or groups with different preferences.

What amenities are included in the Presidential Suite at The Meriton?

The Presidential Suite at The Meriton includes 50 and 60-inch Smart TVs, a tea and coffee maker, a mini fridge, a pantry, an in-room safe, a bathrobe, bath slippers, a hair dryer, a writing desk, and 24-hour room service.

How large is the Empress Suite, and what does it include?

Our Empress Suite is 755 sq. ft., accommodates up to two adults and two children, and features a king size bed, separate living area, private dining area, 55-inch Smart TV, pantry, and 24-hour room service.

What does the Junior Suite offer?

Our Junior Suite spans 375 sq. ft. and accommodates up to two adults and two children, with a king size bed, a separate living area, and all modern amenities for a comfortable stay.

Does the Junior Suite have a separate lounge?

Yes, our Junior Suite features a warm and inviting living area separate from the bedroom, ideal for unwinding after a day of sightseeing in Delhi.

How large is the Premium Room, and what bed options does it have?

Our Premium Room spans 475 sq. ft., accommodates up to two adults and two children, and offers a choice of a king size or twin beds alongside a well-stocked pantry and modern comforts.

What amenities does the Premium Room include?

Our Premium Room features a 55-inch Smart TV, a tea and coffee maker, a mini fridge, a well-stocked pantry, complimentary Wi-Fi, and a complimentary buffet breakfast.

How large is the Standard Room at The Meriton?

Our Standard Room is 285 sq. ft. and accommodates up to two adults and one child with a king size bed, pantry, and all essential modern comforts.

Is the Standard Room suitable for business travellers?

Yes, our Standard Room is ideal for business travellers and small groups, offering a king size bed, Smart TV, pantry, and all the conveniences needed for a productive city-centre stay.

How do I book a room at The Meriton?

You can book directly on our website at The Meriton by clicking 'Book Now' and entering your preferred dates, or write to our team at reservations@meritonhotel.com.

Can I cancel my booking at The Meriton?

Yes, our hotel offers free cancellation provided you cancel at least 24 hours before your scheduled arrival date.

What happens if I cancel within 24 hours of check-in?

Cancellations made within 24 hours of the scheduled arrival date will incur a charge of 100% of the total booking amount at our hotel.

What is the no-show policy at The Meriton?

In the event of a no-show, our hotel applies a 100% retention charge on the total booking amount, with no refund issued.

Will I get a refund if I cancel my reservation?

Yes, our hotel offers a full refund of the deposit if the reservation is cancelled at least 24 hours before the scheduled arrival date; no refund is applicable for later cancellations.

Does the cancellation policy apply even for flight cancellations?

Yes, in the event of flight cancellations or other unforeseen circumstances, our standard cancellation policy applies, and a 100% retention charge will be levied.

What dining options does The Meriton have?

Our hotel, The Meriton, has two dining outlets: Bayleaf, our multi-cuisine restaurant at Lobby Level, and Cafe Latina, our Italian speciality cafe, alongside a 24-hour in-room dining service.

Does the hotel serve alcohol?

No, our hotel does not serve alcohol.

Are vegetarian and non-vegetarian dishes available?

Yes, our menu at Bayleaf caters to both vegetarian and non-vegetarian preferences across the buffet and a la carte options.

Is outside food allowed?

No, outside food is not permitted at our hotel.

Can I order food to my room late at night?

Yes, our 24-hour in-room dining service is available at any hour for all guests staying with us.

Where is Bayleaf at The Meriton located, and when is it open?

Bayleaf is on the lobby level and serves breakfast from 7:00 AM to 10:30 AM, lunch from 12:30 PM to 3:00 PM, and dinner from 7:30 PM to 11:00 PM.

Does Bayleaf serve both a buffet and an à la carte menu?

Yes, Bayleaf offers a lavish multi-cuisine buffet alongside a thoughtfully curated à la carte menu featuring global and Indian flavours for every meal.

What is included in the breakfast buffet at Bayleaf?

Our complimentary breakfast buffet at Bayleaf includes fresh juices, fruits, and a spread of Indian and continental dishes, served until 10:30 AM on weekdays and 11:00 AM on weekends.

Where is Cafe Latina at The Meriton, and when does it open?

Cafe Latina at The Meriton is an open-air Italian speciality cafe on the lobby level near the Metro Entrance, open every day from 4:00 PM to 11:00 PM.

What does Cafe Latina serve?

Our Cafe Latina serves handcrafted Italian delicacies, artisanal beverages, and freshly prepared specialities in a relaxed, open-air setting ideal for casual dining and evening gatherings.

How many event spaces does The Meriton have?

The Meriton has 10 versatile event spaces, from compact boardrooms for 14 guests to grand banquet halls and a rooftop venue for up to 250 guests.

What is the largest venue at The Meriton for events?

Our Mosaic banquet hall spans 5,616 sq. ft. and accommodates up to 200 guests in a theatre arrangement, ideal for weddings, corporate symposiums, and large social gatherings.

Is there a rooftop venue at the hotel?

Yes, our Nakshatra rooftop overlooks Nehru Place with spectacular Lotus Temple views, hosting up to 250 guests, with an adjoining air-conditioned hall for a versatile indoor-outdoor experience.

What mid-sized banquet halls are available?

Our Zodiac hall (1,407 sq. ft., up to 80 guests) and Opera hall (1,260 sq. ft., up to 70 guests) are ideal for intimate celebrations, pre-wedding events, and business conferences.

Does The Meriton have compact boardrooms for smaller meetings?

Yes, The Meriton has six compact boardrooms (Rubic, Konark, Flora, Synergy, Ashoka, and Crystal), each accommodating 14 to 16 guests in a focused, distraction-free setting.

What facilities do the meeting rooms have?

All our meeting rooms are equipped with high-speed Wi-Fi, air-conditioning, audiovisual and projection support, and flexible seating configurations.

What seating arrangements can the banquet halls be set up in?

Our banquet halls can be configured in theatre, cluster, boardroom, classroom, U-shaped, and fishbone arrangements to suit any event requirement.

Can outstation delegates stay at The Meriton during an event?

Yes, our hotel offers a range of comfortable rooms and suites for outstation guests, with quality on-site dining and all full-service hotel amenities available throughout their stay.

What key facilities does The Meriton offer?

The Meriton provides a business centre, concierge desk, travel desk, complimentary parking, in-house laundry service, luggage storage, and high-speed Wi-Fi throughout the property.

Is there a business centre at the hotel?

Yes, our hotel has a fully equipped business centre available for all guests.

Is Wi-Fi available across the property?

Yes, complimentary high-speed Wi-Fi is available in all our rooms, event spaces, and communal areas throughout the property.

Is luggage storage available?

Yes, our team is happy to store your luggage so you can explore Delhi light and carefree, whether before check-in or after check-out.

Is parking available at The Meriton?

Yes, our hotel offers complimentary parking on a first-come, first-served basis, and we always do our best to find a spot for every guest.

Does The Meriton offer concierge services?

Yes, our concierge desk is always on hand to assist with sightseeing plans, local transport, and any special arrangements during your stay.

Is there a travel desk at The Meriton?

Yes, our travel desk can help you plan sightseeing excursions, city tours, and any other local travel arrangements throughout your visit.

Does The Meriton arrange airport transfers?

Yes, our hotel arranges airport transfers on advance request; please inform us at the time of booking.

Is laundry service available at the hotel?

Yes, our hotel provides an in-house laundry service, available at an additional charge.

What tourist attractions are close to The Meriton?

The Meriton is about 500 m from the Lotus Temple, 2 km from ISKCON Temple, 4 km from Kalka Ji Temple, and within easy reach of India Gate, Humayun's Tomb, Red Fort, and Qutb Minar.

Are there shops or markets near the hotel?

Our hotel sits in the heart of a lively market area, with local shops and everyday essentials just a short stroll away.

Is the hotel close to major business hubs?

Yes, our hotel is minutes from Nehru Place, Okhla Industrial Area, Jasola District Centre, and Saket District Centre, with direct metro access right outside.

Can the hotel arrange guided city tours?

Yes, our travel desk can organise guided sightseeing tours across Delhi, covering historical monuments, cultural sites, food trails, and more. Speak with our front desk to plan an itinerary that suits your interests and schedule.

How do I reach out to The Meriton via call?

Reach out to us by calling +91 11 4880 0800.

How do I send my queries to the hotel via email?

Queries can be sent to reservations@meritonhotel.com or info@meritonhotel.com.